The small print
Contact us
How to reach Cookie Jar about a jar, a size, a lid or a gift: email, phone and postal address.
Not sure which jar holds a batch of two dozen, whether a lid seals, or which character jar is still made? Write to us, and one of us replies.
Write, call or send a letter
crumbs@cookie-jar.store. Tell us what you keep in the jar and where it stands: a counter under cabinets, an open shelf, a pantry. The reply comes back shorter that way. By post: 2207 Orchard Hill Lane, Suite 4, Burlington, VT 05401. By phone: 802-555-0129, weekdays.
What we cannot help with
We do not make or ship the jars, so a chipped lid or a warranty goes to the maker or the retail partner who took the order. Payment, delivery and returns are handled at checkout with our retail partner, not on this site. For an order you have already placed, their order page is the quickest route.